In the app
Open Profile → Delete account and confirm. Successful deletion removes your account, answers, birth inputs, readings, connections and stored hand images from live systems. If you see an error, retry; deletion is not complete until the app confirms it.
Without reinstalling the app
Request deletion by emailing [email protected]. Include your profile code if you still have it. If you do not, say so: support will help locate the account and verify ownership. Do not send hand photos, passwords or questionnaire answers. You do not need to download or open the app to send a request.
What to know
Uninstalling or clearing local data does not delete cloud data. Copies captured by other people cannot be recalled. Infrastructure logs and any backups have separate retention schedules; ask support for the applicable period and any legal retention obligations. Deletion is irreversible.